Our Services

Managed internet, safeguarding, security and telephony for schools, academies and trusts.

Built for Schools and Trusts

Technology now underpins teaching, safeguarding and school operations. Internet access, filtering, security and communication systems must work reliably every day.

Wave9 works exclusively with schools and multi academy trusts, providing managed infrastructure services built around the realities of education.

Customers work directly with experienced engineers who understand safeguarding responsibilities, busy school environments and the need for clear, practical support. This straightforward approach, combined with responsive service, is why many schools continue working with Wave9 for many years.

School broadband and safeguarding services

Wave9 Service Areas

Wave9 services are organised across three areas that together provide the core infrastructure most schools rely on. Each service can be delivered individually or as part of a fully managed environment.

All services are available as fully managed or co-managed solutions and are supported by Wave9 engineers throughout the contract term.

WaveConnect

WaveConnect provides managed broadband and network infrastructure for school environments. Whether a school requires a straightforward connection or a resilient multi site design.

Wave9 works closely with leadership teams and IT staff to deliver stable internet for schools that supports teaching, cloud services and safeguarding systems. Connectivity is delivered with resilience in mind. Many schools choose primary and backup connections to maintain service during outages, alongside firewall and filtering services aligned with current safeguarding expectations.

Wave9 also supports internal network infrastructure including LAN and wireless environments, helping schools maintain reliable coverage as device numbers and digital services continue to grow. Deployments are planned and delivered by experienced engineers and project managers who manage migrations carefully to minimise disruption during term time.

Managed broadband designed for schools
Resilient primary and backup connectivity options
LAN and wireless network design and support
Structured migration and project delivery

Wave9 WaveConnect Safe Secure Broadband DFE Compliant Schools and Academies

It’s the classic case of a large IT project – you know it’s gone well when nobody notices. It’s been seamless.

Head of Digital Technologies

Nexus Multi Academy Trust

WaveProtect

WaveProtect brings together firewall security, web filtering, monitoring and endpoint protection to help schools protect networks, users and devices.

The service supports schools in managing online access, maintaining safeguarding visibility and reducing cyber risk, while remaining practical to manage day to day. It can be delivered independently or alongside WaveConnect broadband services to create a more joined-up security and safeguarding environment.

School firewalls for network control, resilience and secure access
Web filtering and monitoring to support safeguarding visibility
Endpoint protection for devices, servers and wider cyber risk
Managed and co-managed options depending on school or trust needs

Wave9 WaveProtect Managed modular secure web-filtering services

Of the vendors I spoke to, Wave9 was the most sensible conversation, and it felt personalised.

Director of IT

Exceed Learning Partnership

WaveTalk

WaveTalk provides hosted cloud telephony that allows schools to modernise their communication systems without the complexity of traditional on site phone platforms.Schools can replace ageing PBX systems with a hosted service that supports desk phones, mobile devices and Microsoft Teams integration. Staff can work across multiple locations while maintaining consistent communication with parents, colleagues and external services.

WaveTalk simplifies telephony management while providing predictable costs and ongoing support from the Wave9 helpdesk.

Hosted VoIP telephony for schools
Microsoft Teams telephony integration
Supports flexible and remote working
Predictable monthly telephony costs

Wave9 WaveTalk Cost Effective Telephony for your School or Academy

Management and Support

All Wave9 services are supported by experienced engineers who understand the importance of reliable systems during the school day.

Support includes helpdesk assistance, configuration changes and ongoing monitoring where required. For schools without internal IT teams, Wave9 can provide a fully managed service.

Larger schools and trusts may prefer a co-managed model that allows their own teams to make day to day adjustments while still having access to specialist engineering support when needed.

Resources for Schools

Schools often review connectivity and safeguarding services when contracts approach renewal or when infrastructure needs change. Wave9 provides practical guidance to support these reviews, including articles, checklists and technical explanations written for school leadership teams and IT staff.

Explore our resources for guidance on broadband resilience, connectivity contract reviews and safeguarding aligned infrastructure planning.

wave9 buyers guide safe secure internet communication services

Services Brochure

Wave9 Overview.pdf