Why schools choose Wave9
A long-standing team specialising in connectivity and safeguarding infrastructure for schools and academy trusts, focused on delivering reliable, well-supported services.

More than two decades supporting education networks

Our core team has worked together for more than 20 years delivering secure internet, safeguarding and network services to the education sector. Earlier in our careers we supported large-scale regional broadband programmes through Local Authorities and Regional Broadband Consortia, before establishing Wave9 to work directly with schools and academy trusts.

That experience means we understand how technology operates in real school environments. Reliable connectivity, secure systems and responsive support are essential for both teaching and learning and for the day-to-day running of schools and trusts.

Wave9 services are designed specifically for the needs of education. Our focus is on delivering stable, well-managed infrastructure that supports teaching, learning and the day-to-day running of schools and academy trusts.

It was clear that Wave 9 understood the schools environment, had excellent project and technical capability and were clearly innovative too
Wendy Keeble
Business and Operations Manager
Blythe Bridge High School & Sixth Form
Timeline of Wave9’s history

The Wave9 team has worked together in education networking for more than two decades, supporting schools through large public sector programmes before forming Wave9 to focus directly on education infrastructure and managed services.

1998
Mark Burton and Andy Hvass help found Synetrix. Andy McFarlane, Lee Neely and Matt Davies join in senior roles and the company becomes a leading provider of broadband and safeguarding services to over 6000 schools in England.
2009
Synetrix is acquired by Capita and becomes part of Capita’s IT Networking Services Division with over £600M of revenue.
2013
After leaving Capita, the team establishes Wave9 with the objective of supporting the evolving education sector with safe, reliable and cost-effective broadband, network and e-safety services.
2014
Wave9 develops a range of education-focused broadband and telephony services together with associated security and cloud-based support systems.

Professional service, built for the education sector

Wave9 focuses on delivering well-managed infrastructure services for schools and academy trusts. Our services are designed to be reliable, predictable and easy for schools to operate day-to-day.

Support includes responsive helpdesk assistance, configuration changes and ongoing monitoring where required. Schools can choose fully managed services or co-managed approaches that allow their own IT teams to retain control while still benefiting from specialist engineering support.

Our goal is to provide stable systems that allow schools to focus on teaching and learning rather than managing infrastructure.

Our Values

Experience
Our team has extensive experience in the design, delivery and support of enterprise-grade network infrastructure for schools. That experience helps us plan projects carefully, manage migrations safely and maintain reliable services across complex school environments.

Innovation
We avoid technology for its own sake. Instead we focus on practical improvements that help schools operate more effectively, continuously reviewing services to ensure they remain appropriate as technology and safeguarding requirements evolve.

Knowledge
Wave9 specialises in the education sector and understands the operational realities of schools and academy trusts. Our services are designed around the way schools actually work, from safeguarding requirements to the demands of modern cloud services.

Trust
Schools depend on systems that must work every day. We take responsibility for the services we deliver, providing responsive support and clear communication so schools can rely on their infrastructure.

We’re here to help

If you’d like to discuss connectivity, safeguarding or telephony services for your school, our team would be happy to help.

We are available Monday to Friday 8am to 5:30pm.

01785 472 200
info@wave9.co.uk

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