We have reviewed our latest Net Promoter Score (NPS) results for the Spring term. Our latest NPS rating is 94, reflecting the consistently high level of service […]
Spring Term NPS Score of 94 Reflects Continued Focus on Customer Experience Read Post »
What reliable, safe, and compliant connectivity really looks like for schools and MATs. High-quality broadband is now as essential to school life as electricity or water. Teaching,
Is your school’s broadband still fit for purpose? Read Post »
Wave 9’s termly scores—93, 90 and 93—sit 50‑60 points above the UK IT‑services norm and 60‑plus points above the business internet service providers’ average. In Global NPS terms,
Customer Satisfaction Survey 2024/25: World‑Class NPS Scores! Read Post »
Wave 9 will be exhibiting in the Bett Hall on stand SH74 22nd – 24th January 2025 – we’d love to see you there. https://uk.bettshow.com/ Wave 9
Wave9 at Bett on stand SH74 Read Post »
Endpoint Security powered by Sophos CIXA, offers the world’s very best Endpoint Protection for your primary or secondary school, college or academy. With Sophos Intercept X, you
Phishing Attack Simulation and Training for your end users. Reduce your largest attack surface — your end-users. Phishing is big business. Attacks have shown record growth in
Sophos Phish Threat Read Post »
If you’re already a Sophos Endpoint user, are you getting the most from your product? Is the configuration optimised? Sophos’ endpoint and server protection solutions are packed
FREE Health Endpoint Check Read Post »
Following the the news that Cambridgeshire County Council are soon to cease providing internet and associated to schools in the county, Wave 9 would be pleased to
Cambridge Schools Broadband Read Post »
As Sophos Managed Service Partner of the Year for Northern Europe and with Sophos Enterprise products being a key part of our services to schools, we were
Online Security Update in Collaboration with Sophos and Edugeek Read Post »
Following Cantium Solutions announcement regarding cessation of their service to schools in Kent on the KPSN, Wave 9 are able to offer a replacement service, installed before
Broadband replacement for Cantium schools in Kent Read Post »
